A API de Parceiros do Bradial Chat permite que empresas e desenvolvedores integrem seus sistemas diretamente ao nosso ecossistema de comunicação. Com essa API, você pode automatizar interações, gerenciar conversas e enviar mensagens em tempo real, melhorarando a experiência do seu atendimento.
\n🔗 Entre em contato com um dos nossos consultores para mais informações e acesso à API!
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\n","urlObject":{"path":["v2","public-api","v1","contacts","your_contact_id"],"host":["https://api.bradial.com.br"],"query":[],"variable":[]}},"response":[{"id":"b441fd09-4098-4173-ac7d-b04752a93ee6","name":"Remove","originalRequest":{"method":"DELETE","header":[{"key":"x-api-key","value":"your_api-key","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"url":"https://api.bradial.com.br/v2/public-api/v1/contacts/your_client-id"},"status":"No Content","code":204,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[{"expires":"Invalid Date","domain":"","path":""}],"responseTime":null,"body":""}],"_postman_id":"6518c75b-720c-4f9b-8476-aac8c9ad492b"}],"id":"e725fa39-cd3f-4cba-ba30-00e7b5e94ba0","description":"Este recurso permite executar ações no domínio de Contatos no Chat.
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\nstatus (somente aplicável para novos atendimentos)
0: Manter o atendimento em aberto.
\n1: Fechar o atendimento. após a mensagem ser enviada.
\nAdd country code. ex: +55
\n","type":"text"},{"key":"isGroup","value":"false","type":"text"},{"key":"file","type":"file","src":"/Users/gustavoorsoli/Downloads/Respostas Rápidas.txt"},{"key":"status","value":"0","description":"optional
\n","type":"text","disabled":true},{"key":"caption","value":"","description":"optional
\n","type":"text","disabled":true}]},"url":"https://api.bradial.com.br/v2/public-api/v1/messages/whatsapp/media","description":"Este endpoint permite que você envie mensagens de mídia, como imagens, vídeos ou áudios, para um contato específico ou para um grupo. Além disso, você pode definir uma opção de status:
\nstatus (somente aplicável para novos atendimentos)
0: Manter o atendimento em aberto.
\n1: Fechar o atendimento. após a mensagem ser enviada.
\nEste recurso permite executar ações no domínio do WhatsApp Não Oficial.
\n","_postman_id":"d62e0d37-fdd0-4629-95c5-7c603972347d"},{"name":"WhatsApp - API Oficial","item":[{"name":"Templates","item":[{"name":"FindAll","id":"d9ec5b8c-fb3c-4a3d-8bfa-ee8142e7ff1a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":"your_api-key"}]},"isInherited":false},"method":"GET","header":[],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates","description":"Este endpoint permite listar todos os seus modelos.
\n","urlObject":{"path":["v2","meta-api","inboxes","your_inbox_id","whatsapp","templates"],"host":["https://api.bradial.com.br"],"query":[],"variable":[]}},"response":[{"id":"72bd72e2-cc0d-442b-8e1b-6157b4d093d4","name":"Success","originalRequest":{"method":"GET","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"[\n {\n \"id\": \"664496330009637\",\n \"name\": \"test_text_02\",\n \"status\": \"APPROVED\",\n \"category\": \"UTILITY\",\n \"language\": \"en\",\n \"components\": [\n {\n \"text\": \"Reminder: Our technician will visit your location on {{1}} at {{2}} for your broadband installation. Please be available.\",\n \"type\": \"BODY\",\n \"example\": {\n \"body_text\": [\n [\n \"2025-08-27\",\n \"10:00\"\n ]\n ]\n }\n }\n ],\n \"sub_category\": \"CUSTOM\",\n \"parameter_format\": \"POSITIONAL\"\n }\n]"}],"_postman_id":"d9ec5b8c-fb3c-4a3d-8bfa-ee8142e7ff1a"},{"name":"FindOne","id":"7ea83310-fd08-44b8-837c-b2b894b7c7f7","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":"your_api-key"}]},"isInherited":false},"method":"GET","header":[],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates/your_template_name","description":"Este endpoint permite buscar um modelo específico utilizando o nome como identificador único.
\n","urlObject":{"path":["v2","meta-api","inboxes","your_inbox_id","whatsapp","templates","your_template_name"],"host":["https://api.bradial.com.br"],"query":[],"variable":[]}},"response":[{"id":"a003b283-91ad-46c0-959c-ef08582db240","name":"Success","originalRequest":{"method":"GET","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates/your_template_name"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"id\": \"664496330009637\",\n \"name\": \"test_text_02\",\n \"status\": \"APPROVED\",\n \"category\": \"UTILITY\",\n \"language\": \"en\",\n \"components\": [\n {\n \"text\": \"Reminder: Our technician will visit your location on {{1}} at {{2}} for your broadband installation. Please be available.\",\n \"type\": \"BODY\",\n \"example\": {\n \"body_text\": [\n [\n \"2025-08-27\",\n \"10:00\"\n ]\n ]\n }\n }\n ],\n \"sub_category\": \"CUSTOM\",\n \"parameter_format\": \"POSITIONAL\"\n}"},{"id":"5792f9ff-5cc2-4e49-af0f-a9b86453f313","name":"Fail","originalRequest":{"method":"GET","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates/your_template_name-n"},"status":"Not Found","code":404,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"Template with name your_template_name not found\",\n \"error\": \"Not Found\",\n \"statusCode\": 404\n}"}],"_postman_id":"7ea83310-fd08-44b8-837c-b2b894b7c7f7"},{"name":"Sync","id":"b5dfd9e2-6a05-4a0a-81ef-641e53183ae6","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":"your_api-key"}]},"isInherited":false},"method":"POST","header":[],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates/sync","description":"Este endpoint permite sincronizar os modelos locais com a API da Meta Cloud.
\n","urlObject":{"path":["v2","meta-api","inboxes","your_inbox_id","whatsapp","templates","sync"],"host":["https://api.bradial.com.br"],"query":[],"variable":[]}},"response":[{"id":"3d10d6cc-f2e4-4a98-bb59-a2f0f1a75c35","name":"Success","originalRequest":{"method":"POST","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/templates/sync"},"status":"No Content","code":204,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":""}],"_postman_id":"b5dfd9e2-6a05-4a0a-81ef-641e53183ae6"}],"id":"6e198a9e-a5f2-4f5b-b5d4-dc8191faae3c","description":"Este subrecurso permite o gerenciamento dos templates registrados.
\n","_postman_id":"6e198a9e-a5f2-4f5b-b5d4-dc8191faae3c"},{"name":"Messages","item":[{"name":"Send Template Message","id":"dcb036da-1434-45d4-90d7-48f2722532e8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":"your_api-key"}]},"isInherited":false},"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"phone\": \"phone_number\",\n \"template\": \"your_template_name\"\n}","options":{"raw":{"language":"json"}}},"url":"https://api.bradial.com.br/v2/meta-api/inboxes/your_inbox_id/whatsapp/messages/template","description":"Este endpoint permite o envio de mensagens a partir de templates pré-aprovados. O objeto parameters deve ser preenchido apenas quando o template contiver variáveis; caso não haja, este campo pode ser removido.
As mensagens são refletidas no Chat por padrão. Para desativar esse comportamento, utilize echo: false na raiz da requisição.
Este endpoint permite o envio de mensagens mais flexíveis, desde que a última interação do cliente tenha ocorrido nas últimas 24 horas. Caso a janela de 24 horas seja excedida, é necessário utilizar mensagens baseadas em templates e aguardar uma nova interação do cliente para então voltar a usar este recurso.
\nOs formatos disponíveis são: áudio, documento, imagem, botão, reação, texto e vídeo.
\nPara responder a uma mensagem anterior, utilize o campo replyToMessageId, informando o ID da mensagem original. Este parâmetro não é válido para mensagens dos tipos botão e reação.
As mensagens são refletidas no Chat por padrão. Para desativar esse comportamento, utilize echo: false na raiz da requisição.
Este endpoint permite marcar uma mensagem como lida.
\n","urlObject":{"path":["v2","meta-api","inboxes","your_inbox_id","whatsapp","messages","mark-as-read"],"host":["https://api.bradial.com.br"],"query":[],"variable":[]}},"response":[{"id":"67292214-de81-49b1-823b-1a5d274b4a9c","name":"Success","originalRequest":{"method":"POST","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"body":{"mode":"raw","raw":"{\n \"messageId\": \"Este recurso permite o envio de mensagens através da API do WhatsApp.
\n","_postman_id":"257d6e8e-2c2f-458f-8b4a-5c9572b6b047"}],"id":"a1f98408-04bf-47fd-a216-0d86626e2fab","description":"Este recurso permite executar ações no domínio do WhatsApp Oficial.
\n","_postman_id":"a1f98408-04bf-47fd-a216-0d86626e2fab"},{"name":"FindAll","id":"46ee0f07-2c8d-4988-af5e-862f0a490574","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"url":"https://api.bradial.com.br/v2/public-api/v1/inboxes?page=1","description":"Este endpoint permite listar todas as suas caixas de entrada.
\n","urlObject":{"path":["v2","public-api","v1","inboxes"],"host":["https://api.bradial.com.br"],"query":[{"key":"page","value":"1"}],"variable":[]}},"response":[{"id":"780318bf-1798-4921-b338-418609ff20c6","name":"List","originalRequest":{"method":"GET","header":[{"key":"x-api-key","value":"your_api-key","type":"text"}],"url":{"raw":"https://api.bradial.com.br/v2/public-api/v1/inboxes?page=1","host":["https://api.bradial.com.br"],"path":["v2","public-api","v1","inboxes"],"query":[{"key":"page","value":"1"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[{"expires":"Invalid Date","domain":"","path":""}],"responseTime":null,"body":"{\n \"data\": [\n {\n \"id\": 1,\n \"name\": \"Loja 1\",\n \"isDefault\": true\n },\n {\n \"id\": 2,\n \"name\": \"Loja 2\",\n \"isDefault\": false\n }\n ],\n \"items\": 2\n}"}],"_postman_id":"46ee0f07-2c8d-4988-af5e-862f0a490574"}],"id":"b18a4195-0438-4ef0-a203-fe9478f3b6dd","_postman_id":"b18a4195-0438-4ef0-a203-fe9478f3b6dd","description":""}],"id":"b060d695-6809-470f-a009-173514ad813c","event":[{"listen":"prerequest","script":{"id":"5bf5b893-7289-4e62-b785-7a97c05da6a6","type":"text/javascript","packages":{},"exec":[""]}},{"listen":"test","script":{"id":"10b47821-179f-4351-be36-261044dbc9a6","type":"text/javascript","packages":{},"exec":[""]}}],"_postman_id":"b060d695-6809-470f-a009-173514ad813c","description":""},{"name":"Webhook","item":[{"name":"Agent","item":[],"id":"3854c416-7b86-42d3-b9e0-f97598a0e1b7","description":"Este evento será acionado quando um novo agente for criado na conta.
\n{\n \"event\": \"agent_added\"\n // <...Agent Attributes>\n}\n\nEste evento será acionado quando um agente for atualizado na conta.
\n{\n \"event\": \"agent_updated\",\n \"changed_attributes\": [\n {\n \"<attribute_name>\": {\n \"current_value\": \"\",\n \"previous_value\": \"\"\n }\n }\n ]\n // <...Agent Attributes>\n}\n\nEste evento será acionado quando um agente for removido da conta.
\n{\n \"event\": \"agent_removed\"\n // <...Agent Attributes>\n}\n\nEste evento será acionado quando uma nova conversa for criada na conta. O payload do evento é o seguinte:
\n{\n \"event\": \"conversation_created\"\n // <...Conversation Attributes>\n}\n\nEste evento será acionado quando houver uma mudança em qualquer um dos atributos da conversa.
\n{\n \"event\": \"conversation_updated\",\n \"changed_attributes\": [\n {\n \"<attribute_name>\": {\n \"current_value\": \"\",\n \"previous_value\": \"\"\n }\n }\n ]\n // <...Conversation Attributes>\n}\n\nEste evento será acionado quando o status da conversa for alterado.
\n{\n \"event\": \"conversation_status_changed\"\n // <...Conversation Attributes>\n}\n\nEste evento será acionado quando uma mensagem for criada em uma conversa. O payload do evento é o seguinte:
\n{\n \"event\": \"message_created\"\n // <...Message Attributes>\n}\n\nEste evento será acionado quando uma mensagem for atualizada em uma conversa. O payload do evento é o seguinte:
\n{\n \"event\": \"message_updated\"\n // <...Message Attributes>\n}\n\nEste evento será acionado quando um contato for criado. O payload do evento é o seguinte:
\n{\n \"event\": \"contact_created\"\n // <...Message Attributes>\n}\n\nEste evento será acionado quando um contato for atualizado. O payload do evento é o seguinte:
\n{\n \"event\": \"contact_updated\"\n // <...Message Attributes>\n}\n\nUm payload de evento pode incluir qualquer um dos seguintes objetos. Os vários tipos de objetos suportados pelo Bradial Chat estão listados abaixo.
\n{\n \"id\": \"integer\",\n \"name\": \"string\"\n}\n\n{\n \"id\": \"integer\",\n \"name\": \"string\"\n}\n\n{\n \"id\": \"integer\",\n \"name\": \"string\",\n \"avatar\": \"string\",\n \"type\": \"contact\",\n \"phone_number\": \"string\",\n \"custom_attributes\": \"object\",\n \"labels\": [\"Array of label objects\"]\n \"account\": {\n // <...Account Object>\n }\n}\n\n{\n \"id\": \"integer\",\n \"name\": \"string\",\n \"email\": \"string\",\n \"type\": \"user\"\n}\n\n{\n \"additional_attributes\": {\n \"browser\": {\n \"device_name\": \"string\",\n \"browser_name\": \"string\",\n \"platform_name\": \"string\",\n \"browser_version\": \"string\",\n \"platform_version\": \"string\"\n },\n \"referer\": \"string\",\n \"initiated_at\": {\n \"timestamp\": \"iso-datetime\"\n }\n },\n \"can_reply\": \"boolean\",\n \"channel\": \"string\",\n \"id\": \"integer\",\n \"inbox_id\": \"integer\",\n \"contact_inbox\": {\n \"id\": \"integer\",\n \"contact_id\": \"integer\",\n \"inbox_id\": \"integer\",\n \"source_id\": \"string\",\n \"created_at\": \"datetime\",\n \"updated_at\": \"datetime\",\n \"hmac_verified\": \"boolean\"\n },\n \"messages\": [\"Array of message objects\"],\n \"meta\": {\n \"sender\": {\n // Contact Object\n },\n \"assignee\": {\n // User Object\n }\n },\n \"status\": \"string\",\n \"unread_count\": \"integer\",\n \"agent_last_seen_at\": \"unix-timestamp\",\n \"contact_last_seen_at\": \"unix-timestamp\",\n \"timestamp\": \"unix-timestamp\",\n \"account_id\": \"integer\"\n}\n\n{\n \"id\": \"integer\",\n \"content\": \"string\",\n \"message_type\": \"integer\",\n \"created_at\": \"unix-timestamp\",\n \"private\": \"boolean\",\n \"source_id\": \"string / null\",\n \"content_type\": \"string\",\n \"content_attributes\": \"object\",\n \"sender\": {\n \"type\": \"string - contact/user\"\n // User or Contact Object\n },\n \"account\": {\n // Account Object\n },\n \"conversation\": {\n // Conversation Object\n },\n \"inbox\": {\n // Inbox Object\n },\n \"attachments\": [\n {\n // Attachment Object\n }\n ],\n \"transcript\": {\n \"id\": \"integer\",\n \"content\": \"string / null\"\n }\n}\n\n{\n \"id\": \"integer\",\n \"title\": \"string\",\n \"description\": \"string\"\n}\n\n{\n \"id\": \"integer\",\n \"email\": \"string\",\n \"name\": \"string\",\n \"role\": \"string\",\n \"extension\": \"string\",\n \"can_spy_tickets\": \"boolean\",\n \"can_accept_preassign_tickets\": \"boolean\",\n \"see_all_previous_conversation\": \"boolean\",\n \"account\": {\n // Account Object\n }\n}\n\n{\n \"id\": \"integer\",\n \"email\": \"string\",\n \"account\": {\n // Account Object\n }\n}\n\n